FAQ

Please reach out to us if you have any further questions, inquires or needs to buy in volume. We will get back to you at the soonest possible. Thank you very much for stopping by.

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What is Flipper?

Flipper is a nifty toothbrush cover with a unique patented design. Through a cleverly-esigned mechanism, a Flipper stores your toothbrush in an enclosed compartment and yet opens / closes automatically and conveniently.

Is Flipper Safe to Use?

Absolutely! Flippers are subjected to a thorough and intensive quality control process carried out by reputable leading laboratories in Europe and the US, meeting and exceeding a series of consumer safety, health and environmental standards. Flipper uses only safe, high-quality materials in its production.

Can Flipper Attach to All Kind of Tiled Walls?

We suggest you stick Flipper toothbrush cover onto flat, smooth, nonporous & clean surface (such as a mirror or smooth glossy tile), they may not work well on textured tile and uneven surface.

Can My Toothbrush Fit into a Flipper?

Most toothbrushes should fit into Flipper toothbrush cover, as toothbrushes are usually designed with a slim shaft after the bristle (the shaft dimension is generally standard among toothbrushes in the market). Flipper toothbrush cover is designed to hold up to 150 grams. Most toothbrushes in the market weigh less than 75 grams.

What payment methods do you accept?

We offer diverse payment options, including VISA, MasterCard, PayPal, American Express, Apple Pay, and more. For additional details, please visit our payment page. Rest assured, all transactions using these payment methods are secured through Shopify, guaranteeing users a safe and secure checkout experience.

What Should I Do If The Suction Cups Deform & Lose Suction?

Dip the suction cups in warm water (approximately 60°C or 140°F) for 10 minutes. The suction cups should regain their original shapes. And please wash your Flipper once a month. You can also refer to our tutorial video.

Can I return?

If you are not happy with the products, please contact us and retain the original packaging and the products should be unused. Once verified, we will issue a RMA number for you to ship back to our DC closer to you. Please pay the return freight fees for the returns.

How much is the international shipping cost?

Our shipping cost is based on different countries, you can refer to the shipping rate chart at here.

Is LFC Collection licensed?

LFC x Flipper Collection is certified LFC Official Licensed Product. Each packaging is attached with the unique LFC original hologram sticker. All products are authentic and original designs are from Orca.

Is LFC Collection limited?

Player Edition is limited edition with limited quantity per season per region. It will not be produced once sold out.

Why not all LFC players are available?

Let us know if you like to have a Player Edition that currently we do not have, for example, Roberton 26, we will produce them if the inquires of the said player reaches production requirements.

Who is behind of LFC Collection?

Led by co-founder, Danny, with a group of diehard LFC fans, together they make this Project fulfilled.