FAQ

There are some common problems that faced by our customer. Please don’t hesitate to contact us if you’re facing others problem.

1. What is Flipper?

Flipper is a nifty toothbrush cover with a unique patented design. Through a cleverly-esigned mechanism, a Flipper stores your toothbrush in an enclosed compartment and yet opens / closes automatically and conveniently.

2. Can Flipper Attach to All Kind of Tiled Walls?

We suggest you stick Flipper toothbrush cover onto flat, smooth, nonporous & clean surface (such as a mirror or smooth glossy tile), they may not work well on textured tile and uneven surface.

3. Where Can I Buy Flipper x LFC Collaboration Series?

You can visit our official website store at: https://www.myflipper.us

4. Is this a limited-time offer?

Yes, the Limited Edition LFC Toothbrush Covers are available for a limited time only. Grab yours before they run out!

5. Are these products officially licensed by Liverpool FC?

Yes, our collaboration is officially licensed by Liverpool FC. The covers bear the authentic LFC logo as part of this exclusive partnership.

6. Are LFC edition's toothrbush covers compatible with all toothbrushes?

Yes, our LFC toothbrush covers are designed to fit most standard / manual toothbrushes. The universal design ensures a secure fit for various brands.

7. Do you ship internationally?

Currently, our LFC products are exclusively available in Malaysia, Singapore, Thailand, the US, Indonesia, and Hong Kong. However, the shipping is currently only available to Malaysia, Singapore, Hong Kong, and the US, as the limitations are set by the Shopify platform, allowing shipment exclusively to these countries. For LFC fans in other countries, we invite you to send an inquiry via email through our contact page for further assistance.

8. How much is the shipping cost for LFC products?

Our shipping cost is based on different countries, you can refer to the shipping rate chart at here.

9. What payment methods do you accept?

We offer diverse payment options, including VISA, MasterCard, PayPal, American Express, Apple Pay, and more. For additional details, please visit our payment page. Rest assured, all transactions using these payment methods are secured through Shopify, guaranteeing users a safe and secure checkout experience.

10. What Should I Do If The Suction Cups Deform & Lose Suction?

Dip the suction cups in warm water (approximately 60°C or 140°F) for 10 minutes. The suction cups should regain their original shapes. And please wash your Flipper once a month. You can also refer to our tutorial video.

11. Is Flipper® Safe to Use?

Absolutely! Flippers are subjected to a thorough and intensive quality control process carried out by reputable leading laboratories in Europe and the US, meeting and exceeding a series of consumer safety, health and environmental standards. Flipper uses only safe, high-quality materials in its production.

See How to Maintain Flipper